Building Partnerships Through Proven Software Solutions

At Safety at Sea, we view every licence as a partnership. Our focus is on ensuring that our software delivers measurable value to your business, efficiently and effectively.

Software Support

Safety at Sea offers robust software support for all its products, giving you peace of mind and ensuring uninterrupted operations. Our support services are designed to:

• Investigate and resolve issues efficiently.
• Provide successful workarounds when needed.
• Allow your team to focus on value-adding activities without disruption.

Support is available via email or telephone, Monday to Friday, 9am–5pm (UK working days).

Training

We provide customised training to help your team or crew maximise the benefits of our software. Our training ensures users get up to speed quickly, allowing your business to optimise its processes and achieve results faster.

Key training features include:

• Duration: A typical introductory course runs for three days.
• Methodology: A blend of presentations and practical exercises.

Outcome: Users gain a solid understanding of both the theory and application of our software through tailored scenarios.

Expert Support

Our in-house experts are ready to support your project at every stage. We provide:

• Project Kick-off Support: Guidance on efficient use of our software to help you get started swiftly and confidently.
• Bespoke Solutions: Tailored development services to integrate our software into your design processes, including:
  • Creating custom tools for importing data from other systems.
  • Enhancing workflows using our generic import tools.

Contact us today to learn how our support, training, and expertise can help you maximise the value of our solutions.